Frequently asked questions about Process

Why would you want to know your processes?

Understanding and documenting your processes gives you control over your operations or project.

What would the capture of Business Process do for your business?

It creates a valuable business asset that can function as an information hub for personnel, clear information for auditors, solid proof of sound operations in case of due diligence (for tenders or sale of business), repeatable operations and an accessible training and induction tool.

How would you go about getting the information?

You start from the beginning by talking to the people doing the work and who understand how the work is organised. This includes understanding how IT systems interact with the work practices. We workshop the process and produce a map for discussion.

Can we do these ourselves?

Yes, you can. We can help you get started on your process management journey and ensure that you can maintain the system once captured and developed.


 Learn more about Management Systems >