Management Systems

Managing processes is as important as capturing and documenting them in the first place.

A well-developed Management System allows organisations and projects to:

  • → Create a common understanding of the way the business or project functions and ensures compliance with business policies and directives
  • → Effectively and simply transfer knowledge to new employees
  • → Ensure external compliance requirements are met (e.g., corporate law, etc.)
  • → Ensure consistency, efficiency and repeatability of business operations
  • → Provide an audit trail (quality & compliance)
  • → Capture existing corporate and project knowledge for future use
  • → Mitigate the risk of losing corporate knowledge
  • → Provide the basis for continuous improvement
  • → Demonstrate to clients your organisation or project is managed effectively

Business Management System

A Business Management System forms the framework for how a business operates. A BMS consists of a controlled set of documentation capturing the way the staff go about their work, and how management wants that work to be conducted. It structures business information to become an invaluable tool in conducting day-to-day activities and functions as the ongoing organisational knowledge base. It also mitigates the risk of losing key business knowledge due to staff changes. and thus also forms the basis for new staff inductions and training. If well maintained it is a very valuable business asset. AHM quote

A BMS should be flexible and adaptable to the changing needs of an organisation. If the organisational structure changes – you add a department or service – all service procedures need to be reviewed to capture the change. This ensures seamless transition of organisational change and repeatability of process without losing valuable business and systems knowledge. The BMS supports future business growth in line with planned business goals.

Project Management System

A Project Management System consists also of a controlled set of documentation, but here it is capturing all project processes throughout the project lifecycle.  Although similar in structure and application to the business management system, a project management system tracks progress and provides the project owner a means of controlling outcomes and key decision points throughout each project phase. Project management systems are designed to be implemented independently, or through a centralised Project Management Office (PMO).




Static Systems

Dynamic Systems

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Business Management System Figure 1



ISO9000 Process




Project Management System Figure 2